Info deal : Relaytion
News : transaction services
Aca Nexia carried out the due diligence of Relaytion, a company specializing in the outsourcing of the customer relationship, on the occasion of the entry of Bpifrance, Grand Sud Ouest Capital and Crédit Agricole Aquitaine into its capital
Created in 2005 by Benoît Bourla, Relaytion opens for the first time its capital to finance an acquisition. Specialized in the outsourcing of the customer relationship, he made Bpifrance, Grand Sud Ouest Capital and Crédit Agricole Aquitaine a minority in his tour de table. This gives him the funds necessary for the takeover of the company MeilleurContact. This is significant for Relaytion because the target is slightly larger than its target size. Indeed, with 200 employees with a turnover of just under € 10 million in 2018, he puts his hand on an SME employing 300 employees for just over € 10 million in sales last year. This acquisition also allows it to diversify its offer. Present in the consulting and management of the outsourcing of the customer relationship and the call centers, he extends his sales positions at a distance with MeilleurContact.
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